Our website is a work in progress and there will certainly be glitches! Please contact us if you run into any problems.
If the shopping cart fails to calculate the S&H accurately or if we find items that are incorrectly priced, we have the right to correct the mistakes.
The shopping cart will not calculate the shipping & handling (S&H) correctly for baskets that are shipped in more than one package and/or have a pole that ships separately. This is the case for the Innova Pro Model, Discraft ChainStar and DGA Mach baskets. Contact us for accurate shipping rates.
On orders large enough to require multiple packages, the S&H may not be accurate. We have the right to correct that, too. If there is a significant difference in what the shopping cart calculates, we will contact you before shipping.
We try very hard to keep information up to date. However, manufacturers change the looks of their logos periodically so some images of products may not be the exact look you will receive. If you have a strong preferrence for one or another, please state that in the comments section during check out or contact us.
About Shipping -
Note that the shipping option for Priority Mail says "Priority Mail 2 - 3 Day". This is wording that we can't change, but it is NOT necessarily a 2 - 3 day gaurantee. It is just Priority Mail. Most packages get delivered within 1 - 3 days but may take more depending on your location. Once we give the packages to the PO, they are in their hands. We have no control over what happens.
We do our best to get orders out the door ASAP. Most go out the same day. Others may go out the next day if we are waiting on a reply to questions about your order. Some orders for heavy-duty baskets may take up to 2 -3 days to process depending on work loads.
Our USPS packages go out at noon M - F. If your order comes in close to noon on Friday, it may not go out until Monday.
UPS orders are picked up usually between 3 - 6pm.